Terms and Conditions

Nexus Pro IT provides IT services that may include managed IT support, account setup and administration, network management, cybersecurity, cloud services, data backup, troubleshooting, hardware and software support, and IT consulting. Specific services may be governed by a separate written agreement.

You agree to use our website and services lawfully and not to attempt unauthorized access to systems, accounts, networks, or data; interfere with service operations or security; or use our services for fraudulent or unlawful activities.

You agree to provide accurate and up-to-date information when requesting services or maintaining an account. You are responsible for protecting your account credentials and notifying us of suspected unauthorized access.

You authorize Nexus Pro IT to process information as reasonably necessary to create and manage accounts, administer access permissions, provide IT support, maintain service records, and deliver requested services. Our information practices are described in our Privacy Policy.

We may communicate with you about support tickets, troubleshooting, account administration, service requests, maintenance, service interruptions, and other IT-related matters. You are responsible for providing accurate contact information.

We make reasonable efforts to provide reliable services but do not guarantee uninterrupted or error-free operation. Services may be affected by maintenance, technical issues, third-party providers, network disruptions, or circumstances beyond our reasonable control. Separate service agreements may specify additional service commitments.

Fees, payment schedules, and applicable taxes will be stated in the relevant proposal, invoice, or service agreement. You agree to pay charges according to the agreed terms and to contact us promptly about disputed charges.

You agree to provide accurate information, authorize our access to any systems you ask us to service, cooperate with reasonable troubleshooting requests, and follow applicable security recommendations. Unless included in your service agreement, you remain responsible for maintaining backups of important data.

Website content, branding, logos, text, and graphics are owned by or licensed to Nexus Pro IT and may not be copied or commercially used without permission, except as permitted by law. Ownership and use of service deliverables will be governed by any applicable written agreement.

We use reasonable safeguards to protect information handled in connection with our services. Specific confidentiality and data protection obligations may be described in a separate written agreement. No electronic storage or transmission method can be guaranteed completely secure.

Our services may use third-party software, cloud platforms, telecommunications providers, or other external services. These services may be subject to separate terms, privacy policies, fees, and availability limitations.

Our website and its general content are provided for informational purposes and on an “as available” basis. Unless expressly agreed in writing, we do not guarantee that all technical issues can be resolved or that services will operate without interruption. Nothing in these Terms excludes protections that cannot legally be excluded.

To the maximum extent permitted by applicable law, Nexus Pro IT will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website or services. Nothing in these Terms limits liability where such limitation is prohibited by law. Any additional limitations in a separate service agreement apply as permitted by law.

To the extent permitted by law, you are responsible for claims or losses arising from your unlawful use of our website or services, your violation of these Terms, or your infringement of another party’s rights. This section does not transfer liability where prohibited by law.

We may suspend or terminate access to our website or services where reasonably necessary due to security risks, unlawful activity, material breach of these Terms, nonpayment, or other grounds permitted by an applicable agreement or law. Paid services are also subject to the terms of the relevant service agreement.

Program Name: Nexus Pro IT SMS Notifications

By opting in, you agree to receive informational and conversational SMS messages from Nexus Pro IT regarding IT support tickets, ticket updates, troubleshooting, account notifications, maintenance, and other IT-related communications.

• Frequency: Message frequency may vary.
• Rates: Message and data rates may apply.
• Opt-out: Reply STOP to unsubscribe.
• Help: Reply HELP or contact support@nexusproit.com or 313-251-4963.
• Consent: Consent is not a condition of purchasing any goods or services.
• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

For details, review our Privacy Policy and these Terms and Conditions.

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Service providers may process information only as necessary to deliver requested SMS messages and may not use SMS consent information for their own marketing purposes.

Our Privacy Policy explains how we collect, use, retain, and disclose personal and business information. Please review it at:

https://nexusproit.com/privacy

We may update these Terms periodically. Revisions will be posted on our website with an updated “Last Updated” date. Changes will apply as permitted by applicable law.

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

If you have questions about these Terms and Conditions, please contact us:

Nexus Pro IT 5745 W. Maple Road, Suite 212 West Bloomfield Township, MI 48322, USA

Phone: 313-251-4963 Email: support@nexusproit.com Website: https://nexusproit.com